Customer Support at Zacks Trade
Your Success Counts
At Zacks Trade, your satisfaction is our top priority. Our committed support team is ready to help with any questions or issues, ensuring a seamless and positive trading journey.
Get Support AnytimeMultiple Contact Methods
Phone Support
Fast assistance for urgent or complex issues. Available Monday to Friday, 9 AM – 6 PM (EST) at Zacks Trade.
Call NowSocial Media
Follow us on Instagram, TikTok, and YouTube for the latest updates and support news.
Follow UsHelp Center
Extensive resource hub with tutorials, tips, and expert advice.
Visit Zacks Trade Support CenterCommunity Forum
Engage with a community of users, share insights, and find answers to common questions.
Join the Network TodayContact Us Anytime
Live Chat
24/7
Available 24/7 for quick assistance.
Email Support
Fast response times assured
Expect replies within one business day.
Phone Support
Build Financial Freedom Through Confidence
Operational Hours: 9 AM – 6 PM (GMT)
Help Center
Always available
Receive immediate support whenever needed.
Effortless Customer Support
1. Log In
Log into your Zacks Trade account through the official website using your credentials.
2. Visit the Help Center
Locate the "Support" or "Help" section, typically found at the bottom or main menu of the site.
Choose Your Support Option
Reach out via live chat, email, phone, or explore self-help resources according to your preference.
4. Provide Details
Provide your account details and issue type for quick help.
Customized Customer Care
Help Center
Explore our comprehensive resource center for detailed tutorials and FAQs.
Access ResourceFAQs
Find quick solutions to frequently asked questions about Zacks Trade’s offerings.
Access ResourceCommunity Forums
Join our community platform to connect with fellow traders and share insights.
Access ResourceEnhance Your Customer Support Experience
Be Clear: Provide detailed descriptions of your issues along with any related error messages.
Share Complete Details: Include your account info, transaction references, and screenshots if necessary to help the support team.
Select Your Preferred Contact Method: Use live chat for urgent questions and email for detailed inquiries.
Check the FAQ Section: Find quick answers to common questions before reaching out for support.
Gather Your Data: Collect account details, transaction IDs, and relevant /images before contacting support.
If no reply is received, please reach out to support again via the same or different methods.